Customer Experiences That Build Trust

Curates great retail experiences for customers at stores and beyond that build trust with your customers.

Attract Customers
with Pre-Build
Retail Schemes

Run various types of retail schemes to attract customers to the stores.

Offer Simple Bill Discounts or Slab-wise Bill Discounts

Offer simple bill discounts to customers for a particular period. Or build slab-wise discount schemes where you offer different discounts based on the value of the bill.

Run Buy X Get Y Offers

Run Buy X Get Y offers with B1Bazaar where a customer gets some other products for free or at discounted prices when they purchase a particular product in certain quantity.

Offer Mix and Match Discounts

Run mix and match schemes in B1Bazaar and gives customers a discount on certain items when they purchase a specific combination of products or quantity of products.

Run Cross Promotional Offers

Offer cross promotional discounts, vouchers or items. Define cross-promotional rules based on bill value, product combinations or quantity wise combination of products.

Give Percent Off on the bill based on specific items purchased

B1Bazaar can also run schemes where you give a percentage off on the entire bill based on specific items purchased.You can also combine these with slab-wise billing.

Build Your Own Customised Schemes

Apart from pre-defined scheme configurator, B1Bazaar can also be configured or customised to provide any other types of schemes depending on your requirements.

Offer Discount Vouchers & Gift Coupons

Generate your own Discount Vouchers or Gift Coupons

Generate randomly numbered discount vouchers or gift coupons with customised prefixes and validity period and offer them to your customers.

Manage Vouchers & Measure its effectiveness

Distribute these vouchers & coupons to customers as a part of your promotional initiatives. Redeem them at POS, track & audit usage and measure its effectiveness.

Retain Customers with Loyalty Programs

Define Your Own Loyality Programs

Define loyalty points based on items and item groups. Build rules on how loyalty points can be earned and redeemed. And also define rules to upgrade membership levels.

Enroll Customers & Inform them about their Loyalty Points

Configure B1Bazaar to enrol customers to loyalty programs automatically. Inform them about their loyalty programs at POS, or by email, SMS or WhatsApp.

Redeem Loyalty Points at Any Store

Redeem loyalty points of customers at any store. B1Bazaar automatically updates loyalty points information of customers at all the stores using the sync capability.

Offer Omni-Channel Retail Experiences

B1Bazaar's inbuilt integration engine, integrates B1Bazaar with multiple digital & online channels. Use this to connect with popular e-commerce solutions (ex. Magento, Shopify or Woo- Commerce), Retail Aggregators (ex. Amazon or Flipkart), Instant Messengers like WhatsApp or Social Media Platforms.

Built-in Messaging Engine to send Personalised SMS, Emails and Instant Messengers to Customers
Built-in Connector to connect with E-Commerce solutions

Give Personalised Customer Experiences

In many segments, such as fashion, furniture or food retail, customers require customisation to their purchases. Using B1Bazaar POS, take such custom order instructions and creates them as change requests.

B1Bazaar also has a retail based production module to automate and tracks customisations for the customers.

Personalised messages for Offers and Promotions

Send personalised messages to customers to inform them about offers and promotions or any other events based on customer segment, their preferences and their purchase pattern.

Customise Customer Orders - especially useful in fashion & furniture retail

Customise the measurements & specifications of customer's purchases such as alterations, make to measure etc. Built-in module to record custom measurements or alterations.

Customer Specific Interactions during Checkout at Point of Sale

POS provides customer information at the click of the button, such as their name, their purchase history, their purchase pattern and preferences, their loyalty points etc.

Production Module to Automate Customised Orders

Retail-based production module to automate and track the stage of custom orders for the customers. It also helps to inform the progress of custom orders to the customers.


B1Bazaar, built on top of SAP Business One, is a complete ERP software package for retail enterprises to manage Point of Sale, Inventory, Orders, Customers, and other essential and peripheral retail processes.

It is optimized for all kinds of retail businesses. Whether you run a grocery store, fashion boutique, high-value electronics, chains of stores or supermarkets, B1Bazaar can handle it all.

Deep Integration between Business Operations

B1Bazaar's deep integrations between retail and other modules of SAP Business One result in seamless processes and integrated analytics. With other retail solutions, integrations are typically limited with ERP solutions and they have to be built.

One Solution for Your Retail Business

B1Bazaar is a complete vertical solution for the entire retail business with capabilities across CRM & CX, Sales, Supply Chain & Distribution, Finance & Manufacturing. Other retail solutions offer only retail-specific capabilities and do not offer a unified solution.

The Power of SAP

B1Bazaar leverages and embeds all the benefits of SAP Business One such as Modern UI, Data Security, In-memory computing, intelligent technologies and best business practices. With other retail solutions, they may or may not be available.

Bundled with
Built-In Capabilities

B1Bazaar also comes bundled with built-in solutions like messaging engine, barcode label generation & printing engine and offline integration engine. With other retail solutions, these investments could be additional.

Future Proof
& Future Ready

B1Bazaar not only addresses today's business and technology needs. It is also ready for emerging functional and technologies such as Omni-channel business, mega-store integrations, AI/ML, advanced analytics, intelligent automation and cloud computing.

Loyalty Programs
& Point Systems

Appreciating customers for their loyalty to your brand is important in today’s era. Loyalty programs help you show this appreciation to them. Through B1Bazaar, you can create and maintain various loyalty points systems